We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data, as well as your rights under the UK GDPR and the Data Protection Act 2018.

Al-Niyyah Tuition
Email: info@al-niyyah.co.uk
Address: 20 Wenlock Road, London, N1 7GU
Phone: 07985 181410

We are the data controller, meaning we are responsible for deciding how your personal data is collected and used.

We may collect and process the following types of personal data:

• Personal details: Name, address, email, and phone number.
   
• Student information: Age, school year, and learning goals.
   
• Payment information: Transaction records (card details are processed securely by trusted third-party payment providers).
   
• Communication data: Any messages, enquiries, or feedback you send us via email, website, or forms.
   

We only collect information that is necessary to provide our tutoring services.

We use your personal data to:

• Deliver personalised English tutoring and learning support.
   
• Manage your bookings, payments, and attendance.
   
• Communicate with you about sessions, updates, or service changes.
   
• Maintain records for legal, accounting, and administrative purposes.
   
• Improve our services and ensure quality.
   

We do not sell, rent, or share your information with third parties for marketing purposes.

• All payments for tuition services must be made in advance as agreed during booking.
   
• All fees are non-refundable.
   
  • This includes cancellations, missed sessions, or early terminations unless otherwise required by law.
     
• If a tutor cancels a session, you will be offered a rescheduled lesson at no extra cost.
   

We process your personal data based on the following lawful grounds:

• Performance of a contract – to deliver our tutoring services.
   
• Legal obligations – for tax, accounting, and record-keeping.
   
• Legitimate interests – to manage and improve our services.
   
• Consent – where applicable, such as for marketing communication.
   

We keep your data only for as long as necessary to fulfil the purposes for which it was collected, including any legal or accounting requirements. After this period, your information will be securely deleted or anonymised.

We may share limited data with:

• Tutors (for lesson preparation and student progress tracking).
   
• Payment processors (for secure transactions).
   
• IT or website service providers (for secure data hosting and maintenance).
   

All third parties are required to respect your privacy and comply with UK data protection laws.

We have implemented appropriate security measures to prevent your personal data from being lost, misused, or accessed without authorisation.
Your data is stored securely and accessed only by authorised personnel.

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
   
• Request correction of inaccurate information.
   
• Request deletion of your data (where legally possible).
   
• Object to processing or restrict how we use your data.
   
• Withdraw consent (where applicable).
   

To exercise any of these rights, please contact us at info@al-niyyah.co.uk.

We may update this Privacy Policy from time to time to reflect changes in law or our business practices.
The most current version will always be available on our website with the updated effective date.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:

Al-Niyyah Tuition
📍 20 Wenlock Road, London, N1 7GU
📞 07985 181410
📧 info@al-niyyah.co.uk